I. C. A. R. E. at 1st Choice roofing is all about value mindset. Shuffle the cards of life—and refresh. In the game of cards, like work and life, you’re not always dealt a winning hand.
How do you handle a loss? How do you handle mistakes?
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At 1st Choice Roofing we believe losses and mistakes can be used as learning opportunities. Which is why our core values, I.C.A.R.E., help foster a better mindset in work and life:
I = Integrity: The game of life is made up of different individuals from different backgrounds with different standards. Honesty and respect are essential to a successful diverse and inclusive team environment. ⠀⠀⠀⠀⠀⠀⠀⠀
C = Customer Service: Life is not a matter of holding good cards, but of playing a poor hand well. Go above and beyond to make challenges best possible outcome.
1st Choice Roofing takes pride in having one of the largest commercial roofing service departments in Northeast Ohio. We monitor our communications to make sure your questions and needs are answered in a timely manner.⠀
A = Accountability: We must look at things from an inward perspective. Blame has no place in a collaborative workplace – they only deter camaraderie, productivity and the ultimately bottom line. Be accountable not only to yourself, but to your team.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
R = Reliability: Take ownership of what we can control and show our cards to those on our team whom we trust, value, and depend upon.
E = Education: When we poorly communicate guidelines, jobs and workplace safety, they are left to the interpretation of the players. We believe in educating that is hands on deck and transparency of guidelines via weekly meetings and our ONE Crew Training.
Play, grow, and learn. We all have our hands to play. At times, all we have to do focus on our value mindset and shuffle up the deck, work through our hand and hope we’ve taken what we’ve learned to the next hand.
When I CARE, I help my team get better.
The ultimate goal is, the more we play and grow together, we help others get better. We can all win at the game of work and life, if we play our hands to the best of our ability with a value mindset.