Your access to control your information
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our website, our team works with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
We will not sell, loan, or rent your information to anyone.
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
What We Collect
When you use our digital assets, such as our website, we may collect your computer’s Internet Protocol (IP) address and other related information, such as the type of browser and operating system you are using. We may also track the pages on our website you visit on our digital assets. We may also collect information about the website you came from when you visited our digital assets and about the website you go to when you leave our digital assets. We collect this information using the tracking tools described below.
We may collect location data obtained from your computer’s IP address. We may use this location data to provide service pricing and availability.
Through customer reviews, newsletter signups, or customer surveys, we may also collect information about your age and gender, products or services you like, and your shopping preferences.
If you apply for a career opportunity with us, you may provide us with certain personal information about yourself, such as information contained in a resume, cover letter or similar employment-related materials, or any applicable pre-screening questions.
How We Collect Information
We collect information directly from you. The following are some examples of when we may collect information from you:
We may collect information you provide when you use our website, including when you fill in forms on our website, subscribe to any of our services, complete a survey on our website, post content to our website or download content from our website.
We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our website with your own social media page. We also may collect customers’ and public feedback on social media.
If you choose not to accept cookies, you can still access and use our Website. Most browsers automatically accept cookies. You can prevent cookies from being stored on your device by setting your browser to not accept cookies.
The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your device at any time. However, if you choose not to accept cookies that are strictly necessary for the provision of our services provided by our Website, it may result in a reduced availability of such services. For the purpose of statistical analysis, we use analytics tools such as Google Analytics.
A few examples of browsers where you can turn off the cookies/manage:
- Chrome: https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop
- Safari: https://support.apple.com/en-us/HT203036
- Internet Explorer: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
How We Use Information
We use the information we collect from or about you solely for our business purposes specifically related to our interactions with you, to improve the services we provide to you, and to enhance your customer experience with us.
We do not sell, trade, rent, loan or lease any personal information collected through our digital assets. We will provide your personal information to an unaffiliated third party only under one or more of the following circumstances:
Maintain and improve our website.
- Conduct analytics to help us better understand our customers and improve our services.
- Respond to your customer service inquiries, post your comments related to our services on our social media network pages and take other actions in response to your questions, comments or website activity.
- Communicate with you about special offers, services and promotions that may be of interest to you.
- Help us customize, deliver, support and improve our services.
- Conduct market research in order to serve targeted advertisements.
- We may disclose information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our website .
Linked Third-Party Sites
Our website may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third-party website not controlled by 1st Choice Roofing.
The Google Analytics Opt-out Browser Add-On does not prevent information from being sent to the website itself or to other web analytics services. You can learn more about the Google Analytics Opt-out Browser Add-On.
We have implemented reasonable and appropriate administrative, technical, and physical safeguards to protect the security of personally identifiable information that you provide to us. However, we cannot guarantee the security of information in transit over the internet outside of our system.
We cannot promise that your use of our digital assets will be completely safe. You should always use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password.
You can also write to us at:
1st Choice Roofing
10311 Berea Road
Cleveland, OH 44102
10311 BEREA ROAD
CLEVELAND, OHIO 44102
Monday – Friday: 8:00am to 4:00pm
Saturday: By Appointment Only
Sunday: By Appointment Only